UAE & the Gulf
4–7 daysOur fastest and cheapest international lane.
United Arab Emirates · Saudi Arabia · Qatar · Kuwait · Oman · Bahrain
Worldwide · NRI delivery
A piece of home, sent to wherever you live now
Marble murtis, brass idols, puja essentials and handloom — packed for the journey and sent from our own workshops in Himachal and Rajasthan. Freight is quoted on your actual parcel rather than guessed at checkout, so nothing is overcharged and nothing arrives with a bill you did not expect.
Five lanes, 26 countries
Transit is working days after dispatch, door to door, for a parcel that clears customs without inspection. Inspection adds days nobody can predict, which is why these are ranges.
Singapore & South-East Asia
5–9 daysStraightforward clearance on handicraft and metalware.
Singapore · Malaysia · Thailand · Indonesia · Hong Kong
United Kingdom & Europe
6–11 daysVAT on import is charged by the destination country and billed to the recipient.
United Kingdom · Ireland · Germany · France · Netherlands · Belgium · Spain · Italy · Sweden · Switzerland · Portugal
United States & Canada
7–12 daysLargest lane by demand. Duty thresholds differ between the two — we confirm on the quote.
United States · Canada
Australia & New Zealand
7–12 daysStrict biosecurity. Untreated wood and all organic samagri are restricted — see below.
Australia · New Zealand
Duty is paid by you, on arrival
Import duty and local taxes are not included in our quote. The courier collects them from the recipient before delivery, at the rate your country sets. We declare every parcel accurately at its real value — under-declaring is what gets a shipment seized.
We say this plainly because an unexpected duty bill is the single most common reason an international parcel is refused at the door — and a refused parcel costs you the item and us the freight both ways.
What customs will not let through
The murti is almost never the problem. The samagri around it is. Here is what we leave out, substitute or certify — and why.
Organic puja samagri
Dried flowers, grain, rice, haldi, kumkum with organic binder, cow-dung cakes, havan samagri and loose herbs. Refused or destroyed by biosecurity in Australia, New Zealand and the United States. We substitute the non-organic equivalents and tell you exactly what changed before dispatch.
Untreated solid wood
Wooden mandirs, chowki and chopping boards need heat-treatment certification for Australia and New Zealand. We can supply it, but it adds a few days — worth knowing before you set a date.
Ghee, oils and edible offerings
Treated as food imports almost everywhere and not worth the clearance risk on a gift parcel. We leave them out and note it on the packing list.
Very large marble
Above roughly 25 kg a piece moves as freight rather than parcel — still possible, but the quote and the timeline both change materially. Tell us the size early.
How it works
Quote first, so the price is the price
1
Tell us what and where
Link a product or describe it, and give us the destination country. The form below takes two minutes.
2
We quote the real freight
We weigh and measure the actual parcel, then send a written total — goods plus freight, with duty flagged separately.
3
Packed and photographed
Double-boxed with a rigid inner crate for stone and brass. We photograph the packed parcel before it leaves.
4
Tracked to your door
Full tracking from dispatch. Duty is billed to you by the courier before final delivery.
Ship it to you, wherever you are
Tell us what you are after and where it is going. We come back with a written quote including freight, and a realistic date.
For a family living in Houston, Auckland, Dubai or Leicester, the hard part was never choosing the murti — it was finding someone in India who would pack it properly, declare it honestly and actually answer when something went wrong. Gharana has been making these pieces since 1945, and we ship them ourselves rather than handing your order to a marketplace. Tell us the deity, the size and the city, and we will come back with one written number that covers the piece and the freight, plus a straight answer on what your customs authority will charge. Puja samagri, handloom, brass and marble all travel; the organic parts of a samagri kit generally do not, and we will tell you that before you pay rather than after your parcel is opened.
Not sure it can be shipped?
Ask before you order — we would rather talk you out of a parcel that will be refused.
International delivery — FAQs
Do you ship to my country?
We publish lanes to the UAE and the Gulf, Singapore and South-East Asia, the UK and Europe, the United States and Canada, and Australia and New Zealand. If your country is not on the list, send an enquiry anyway — most destinations are possible, we just have not published a transit band for them.
Who pays customs duty and import tax?
You do, on arrival. The courier collects duty and any local tax from the recipient before releasing the parcel, at whatever rate your country sets. It is not included in our quote because we cannot know it in advance, and we will tell you roughly what to expect for your destination. We declare every parcel accurately at its real value — under-declaring is what gets a shipment seized.
Why is shipping quoted instead of shown at checkout?
Because a marble Ganesh and a silk stole travelling to the same address cost completely different amounts to send, and an automatic estimate would be wrong in both directions. We weigh and measure your actual parcel and quote the real freight, so nobody is overcharged and nothing is under-quoted and then cancelled.
Can you send puja samagri abroad?
Partly. Brass, marble, copper and steel items travel anywhere. Organic samagri — dried flowers, grain, haldi, cow-dung cakes, havan mix — is refused or destroyed by biosecurity in Australia, New Zealand and the United States. We substitute the non-organic equivalents and tell you exactly what changed before we dispatch.
How is a marble murti packed for an international journey?
Double-boxed with a rigid inner crate, corner protection and suspension packing, so the piece is not touching an outer wall at any point. We photograph the packed parcel before it leaves. Marble is strong in compression and brittle at the edges, which is what the crate is for.
How long does delivery take?
Four to seven working days to the Gulf, seven to twelve to North America and Australia, with the UK and Europe in between — after dispatch, and assuming customs does not select the parcel for inspection. Making time for a custom piece is separate and quoted with it.